In 2012 TBC Bank, one of the strongest commercial banks in Georgia, recognized that the SME sector – one of the most dynamic and fast growing components of the country’s economy – was important for its long-term success. But SMEs in Georgia had numerous shortcomings: many lacked substantial managerial and technical specific skills and were not as innovative as SMEs in neighboring countries. To strengthen SMEs, and thereby its own competitiveness, TBC Bank introduced two innovative packages: a) digital technical support; and b) set of non-financial services (NFS).

TBC partnered with IFC, a member of the World Bank Group, which had significant global experience in developing these services in local markets, to develop non-financial services for its SME clients.

Click here to read more and download the case study from IFC website.

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