On November 23-24SME Banking Club gathered more than 90 SME bankers, representatives of leasing and factoring companies, and fintechs in Krakow at the 3d Annual SME Banking Club Conference for Central and Eastern Europe (#CEE17) to discuss the modern trends in financial services for SME customers.

First Conference Day started with an onsite visit to Krakow Technology Park.

During onsite visit to Krakow Technology Park

During the first panel of the Conference – Startup & Fintech Ecosystem in Poland – Wojciech Przybylski, CEO of KTP, spoke on how Krakow Technology Park supported the development of a modern economy and startup ecosystem in Krakow.

Wojciech Przybylski, Krakow Technology Park

Thibaut Rouquette from the Heart Warsaw gave real arguments on Why & How to cooperate with fintechs.

Thibaut Rouquette, the Heart Warsaw

Michal Miszulowicz (BGŻ BNP Paribas) and Kamila Wincenciak (Alior Bank) presented the way banks collaborate with fintechs.

Michal Miszulowicz, BGŻ BNP Paribas
Kamila Wincenciak, Alior Bank

Łukasz Dyląg, Monika Kania, Wojciech Czajkowski as the representatives of fintechs shared their experience of rising a fintech startup in Poland and cooperation with fintechs.

Olena Gryniuk (SME Banking Club) hosted the day

Click for more photos of the Day 1

The second Conference day started with a keynote presentation of Stefano Valvano (BCG) on how to get big in SME Banking.

Stefano Valvano, BCG

During the Panel devoted to Innovations and Customer Experience in Transactional banking Izabela Całusińska and Ewa Szerszeń presented digital account opening process for business customers launched in ING Bank Slaski in Poland. The process is applicable even not to individual entrepreneurs but the companies and still not common among the banks.

Izabela Całusińska and Ewa Szerszeń, ING Bank Slaski

One more example of digital business account opening was presented by Elina Räsänen (Holvi) – a digital business account to e-residents launched by Holvi this year within E-Residence program in Estonia. E-Residence is a program running for location-independent companies and powered by the Republic of Estonia. And actually, this is the first country which offers digital ID that empowers entrepreneurs around the world to set-up and run a location-independent business. Holvi is a Finland-based digital bank for entrepreneurs – Makers and Doers as they say.

Elina Räsänen, Holvi

When having account opened, customers are more and more expecting faster payments from their banks, and the topic of adoption of real-time payment rises. Jeffrey Edison (Oracle Financial Services) talked about real-time payments and the roadmap for banks.

Jeffrey Edison, Oracle Financial Services

Tomasz Les (Asseco Poland) presented new and innovative functionalities in internet banking for SME clients.

Tomasz Les, Asseco Poland

Request for Conference presentations and video of the Panels

A separate Panel was devoted to leasing and factoring to SMEs – Alternative SME Finance Panel. Tomasz Biernat, Polish Factors Association, gave an overview of factoring market in the region.

Tomasz Biernat, Polish Factors Association

Leasing is a key driver to ensure SMEs’ growth – the main point of presentation by Tomasz Sudaj, BZ WBK Leasing.

Tomasz Sudaj, BZ WBK Leasing

LeaseLink turned leasing into a payment method, and that was the topic of the presentation by Marcin Grodowski.

Marcin Grodowski, LeaseLink

Milena Videnova, coface Bulgaria, presented coface’s digital solutions for protecting SMEs.

Milena Videnova, coface Bulgaria

Mariusz Łukasiewicz (Raiffeisen Bank Polska) presented Smart factoR – first banking mobile app on factoring in Poland.

Mariusz Łukasiewicz, Raiffeisen Bank Polska

Michal Pawlik (SMEO) hosted a Panel.

Click for more photos of the Day 2

During the Panel on Advanced Programs for SMEs Katarzyna Królak-Wyszyńska, Innovatika, talked on how to become a partner for SME customers.

Katarzyna Królak-Wyszyńska, Innovatika

Marek Soltysiak presented how Alior Bank supports SMEs in Poland and about Zafirmowani.pl – digital portal launched by the bank for SME customers.

Marek Soltysiak, Alior Bank

SMEs today have more opportunities to sell their products on the domestic market or even export when they reach digital e-commerce platform. How can banks support SMEs in that? Lukasz Rozynski (Opportunity Network) gave us an idea on that.

Lukasz Rozynski, Opportunity Network

Fabio Maffioli (SizeUP) presented a tool for diagnostic analysis of business competitiveness which is useful both for business owners and for banks.

Fabio Maffioli, SizeUP

Request for Conference presentations and video of the Panels

During Digital SME Banking Panel Marek Chlebicki (PwC Polska) shared some practical cases on delivering digital process experience to SME clients and a case study on PwC Smart Banking platform.

Marek Chlebicki, PwC Polska

Krzysztof Pulkiewicz talked about banqUP – purely digital SME bank offering current business accounts, cards, and business apps.

Krzysztof Pulkiewicz, banqUP

Tamas Josvai presented OTP eBIZ – Digital Finance Manager for Small and Medium Enterprises.

Tamas Josvai, OTP eBIZ

Aleksander Widera (Kredytmarket) and Mariusz Zabrocki (iwoca Poland) talked about SME lending customer experience and online lending for SMEs.

Aleksander Widera, Kredytmarket
Mariusz Zabrocki, iwoca Poland

Dimitris Petrilis shared the experience of Capital Banking Solutions in digital banking.

Dimitris Petrilis, Capital Banking Solutions

Request for Conference presentations and video of the Panels

We are grateful to our partners for their support:

Join us in 2018! Up-to-date Conference schedule is available at events.smebanking.club

and join us as a Member!

Andrey Gidulyan, SME Banking Club

For any questions please contact Olena Gryniuk directly at cee@smebanking.club

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